{"id":9934,"date":"2025-07-12T16:12:38","date_gmt":"2025-07-12T20:12:38","guid":{"rendered":"https:\/\/www.capitalidea.org\/career\/user-computer-support-specialist\/"},"modified":"2026-02-27T14:39:25","modified_gmt":"2026-02-27T20:39:25","slug":"user-computer-support-specialist","status":"publish","type":"ci_career","link":"https:\/\/www.capitalidea.org\/fr\/career\/user-computer-support-specialist\/","title":{"rendered":"Sp\u00e9cialiste de l'assistance aux utilisateurs et aux ordinateurs"},"content":{"rendered":"<p>Les sp\u00e9cialistes de l'assistance aux utilisateurs et de l'assistance informatique assurent le bon fonctionnement des lieux de travail en aidant les personnes \u00e0 r\u00e9soudre rapidement les probl\u00e8mes li\u00e9s aux ordinateurs et aux logiciels. Que vous travailliez dans un service d'assistance, dans un laboratoire informatique ou dans un centre d'appel, vous serez la personne de r\u00e9f\u00e9rence lorsque la technologie entravera la productivit\u00e9. Ce r\u00f4le exige de solides comp\u00e9tences en mati\u00e8re de d\u00e9pannage et des aptitudes relationnelles encore plus marqu\u00e9es. Vous r\u00e9pondrez aux questions, apaiserez les frustrations et aiderez les utilisateurs \u00e0 reprendre leur travail en toute confiance.<\/p>","protected":false},"featured_media":0,"parent":0,"template":"","meta":{"_acf_changed":true,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false},"ci_career_field":[62],"ci_county":[69,70,68,66,67],"ci_degree_type":[113],"ci_demand":[],"ci_training_provider":[114],"class_list":["post-9934","ci_career","type-ci_career","status-publish","hentry","ci_career_field-information-technology","ci_county-bastrop","ci_county-caldwell","ci_county-hays","ci_county-travis","ci_county-williamson","ci_degree_type-associate-of-applied-science-degree-aas","ci_training_provider-austin-community-college"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>User &amp; Computer Support Specialist | Capital IDEA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capitalidea.org\/fr\/career\/user-computer-support-specialist\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"User &amp; Computer Support Specialist\" \/>\n<meta property=\"og:description\" content=\"User and computer support specialists keep workplaces running by helping people solve computer and software problems quickly. Whether working at a help desk, in a computer lab, or at a&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capitalidea.org\/fr\/career\/user-computer-support-specialist\/\" \/>\n<meta property=\"og:site_name\" content=\"Capital IDEA\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/capitalidea.austin\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-27T20:39:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.capitalidea.org\/wp-content\/uploads\/2025\/07\/social-share.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"840\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.capitalidea.org\\\/career\\\/user-computer-support-specialist\\\/\",\"url\":\"https:\\\/\\\/www.capitalidea.org\\\/career\\\/user-computer-support-specialist\\\/\",\"name\":\"User & Computer Support Specialist | Capital IDEA\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.capitalidea.org\\\/#website\"},\"datePublished\":\"2025-07-12T20:12:38+00:00\",\"dateModified\":\"2026-02-27T20:39:25+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.capitalidea.org\\\/career\\\/user-computer-support-specialist\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.capitalidea.org\\\/career\\\/user-computer-support-specialist\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.capitalidea.org\\\/career\\\/user-computer-support-specialist\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.capitalidea.org\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"User &#038; Computer Support Specialist\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.capitalidea.org\\\/#website\",\"url\":\"https:\\\/\\\/www.capitalidea.org\\\/\",\"name\":\"Capital IDEA\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.capitalidea.org\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.capitalidea.org\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.capitalidea.org\\\/#organization\",\"name\":\"Capital IDEA\",\"url\":\"https:\\\/\\\/www.capitalidea.org\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.capitalidea.org\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.capitalidea.org\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/logo-mark.svg\",\"contentUrl\":\"https:\\\/\\\/www.capitalidea.org\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/logo-mark.svg\",\"width\":1,\"height\":1,\"caption\":\"Capital IDEA\"},\"image\":{\"@id\":\"https:\\\/\\\/www.capitalidea.org\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/capitalidea.austin\\\/\",\"https:\\\/\\\/www.instagram.com\\\/capital_idea_atx\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/capital-idea_2\",\"https:\\\/\\\/www.tiktok.com\\\/@capitalidea_atx\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Sp\u00e9cialiste en assistance informatique et utilisateurs | Capital IDEA","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.capitalidea.org\/fr\/career\/user-computer-support-specialist\/","og_locale":"fr_FR","og_type":"article","og_title":"User & Computer Support Specialist","og_description":"User and computer support specialists keep workplaces running by helping people solve computer and software problems quickly. Whether working at a help desk, in a computer lab, or at a&hellip;","og_url":"https:\/\/www.capitalidea.org\/fr\/career\/user-computer-support-specialist\/","og_site_name":"Capital IDEA","article_publisher":"https:\/\/www.facebook.com\/capitalidea.austin\/","article_modified_time":"2026-02-27T20:39:25+00:00","og_image":[{"width":1600,"height":840,"url":"https:\/\/www.capitalidea.org\/wp-content\/uploads\/2025\/07\/social-share.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.capitalidea.org\/career\/user-computer-support-specialist\/","url":"https:\/\/www.capitalidea.org\/career\/user-computer-support-specialist\/","name":"Sp\u00e9cialiste en assistance informatique et utilisateurs | Capital IDEA","isPartOf":{"@id":"https:\/\/www.capitalidea.org\/#website"},"datePublished":"2025-07-12T20:12:38+00:00","dateModified":"2026-02-27T20:39:25+00:00","breadcrumb":{"@id":"https:\/\/www.capitalidea.org\/career\/user-computer-support-specialist\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.capitalidea.org\/career\/user-computer-support-specialist\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.capitalidea.org\/career\/user-computer-support-specialist\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.capitalidea.org\/"},{"@type":"ListItem","position":2,"name":"User &#038; Computer Support Specialist"}]},{"@type":"WebSite","@id":"https:\/\/www.capitalidea.org\/#website","url":"https:\/\/www.capitalidea.org\/","name":"Capital IDEA","description":"","publisher":{"@id":"https:\/\/www.capitalidea.org\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.capitalidea.org\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.capitalidea.org\/#organization","name":"Capital IDEA","url":"https:\/\/www.capitalidea.org\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.capitalidea.org\/#\/schema\/logo\/image\/","url":"https:\/\/www.capitalidea.org\/wp-content\/uploads\/2025\/06\/logo-mark.svg","contentUrl":"https:\/\/www.capitalidea.org\/wp-content\/uploads\/2025\/06\/logo-mark.svg","width":1,"height":1,"caption":"Capital IDEA"},"image":{"@id":"https:\/\/www.capitalidea.org\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/capitalidea.austin\/","https:\/\/www.instagram.com\/capital_idea_atx\/","https:\/\/www.linkedin.com\/company\/capital-idea_2","https:\/\/www.tiktok.com\/@capitalidea_atx"]}]}},"_links":{"self":[{"href":"https:\/\/www.capitalidea.org\/fr\/wp-json\/wp\/v2\/ci_career\/9934","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.capitalidea.org\/fr\/wp-json\/wp\/v2\/ci_career"}],"about":[{"href":"https:\/\/www.capitalidea.org\/fr\/wp-json\/wp\/v2\/types\/ci_career"}],"wp:attachment":[{"href":"https:\/\/www.capitalidea.org\/fr\/wp-json\/wp\/v2\/media?parent=9934"}],"wp:term":[{"taxonomy":"ci_career_field","embeddable":true,"href":"https:\/\/www.capitalidea.org\/fr\/wp-json\/wp\/v2\/ci_career_field?post=9934"},{"taxonomy":"ci_county","embeddable":true,"href":"https:\/\/www.capitalidea.org\/fr\/wp-json\/wp\/v2\/ci_county?post=9934"},{"taxonomy":"ci_degree_type","embeddable":true,"href":"https:\/\/www.capitalidea.org\/fr\/wp-json\/wp\/v2\/ci_degree_type?post=9934"},{"taxonomy":"ci_demand","embeddable":true,"href":"https:\/\/www.capitalidea.org\/fr\/wp-json\/wp\/v2\/ci_demand?post=9934"},{"taxonomy":"ci_training_provider","embeddable":true,"href":"https:\/\/www.capitalidea.org\/fr\/wp-json\/wp\/v2\/ci_training_provider?post=9934"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}