What if I have a criminal background?

You can apply to Capital IDEA even if you have a criminal record as long as you meet our other qualifications. However, you may be ineligible for certain careers that require licensing. As part of your application process, you will bring a criminal history from DPS. If the career you choose requires licensing (healthcare and […]

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What if I started applying but didn’t finish? Do I start over?

If you applied to Capital IDEA more than a year ago, you’ll need to start the process over: Apply » If you applied less than a year ago, email the Outreach Team and let them know you’d like to continue the application process. They will review your application and let you know which documents need […]

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Can I reapply to Capital IDEA? (former student)

If you are a former student of Capital IDEA, and you are ready to return and finish your degree, the answer is ‘YES!’ you can reapply. You will go through the same steps as before, and you must meet the same qualifications. This time, your interview will include questions about your previous attempt at school […]

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How do I show proof of where I live (residency)?

Provide one of the following: lease, mortgage, or utility bill. As long as your (or your spouse’s) name is on the document, any one of these will count as your proof of residency. You will be providing these anyway to document your living expenses. What if my name is not on the lease, mortgage, or […]

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Entry ID – What is it for and how do I get one?

What is the Entry ID? The Entry ID is a tracking number assigned to new applicants when they start the application process online. You’ll use your Entry ID number when you fill out your application. There will be a field that asks for it. That is the only time you’ll need your Entry ID. How […]

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What happens if i miss the apply by deadline?

If you miss the deadline to apply for a specific semester, don’t worry, your application will be considered for the next semester.

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Do I have to attend another CareerUp?

If you attended a CareerUp in the last six months, you do not have to attend a new CareerUp. Move on to Step 2 of the application process by signing up for an assessment date. Don’t forget you’ll need to download, fill out, and turn in your application too. Sign Up for Step 2 » […]

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When Should I Apply?

Capital IDEA has three application periods a year. Use the application calendar below to help you plan when to apply. APPLICATION CALENDAR JAN | EARLY apply for summer semester (starts in May). FEB | Apply for summer semester. MAR | Apply for summer semester — recommended apply by date: March 31. APR | LATE apply […]

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Does Capital IDEA help with English/ESOL classes?

Capital IDEA’s Career Expressway program covers tuition for English Level 3 and 4 at Austin Community College. If you’re ready for Level 3 or above, you can start now: Apply Now  If you need Basic English, Level 1, or Level 2 English, complete those classes at Austin Community College and apply to Capital IDEA when you’re […]

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Do I have to take the assessment? Even if I'm already in college?

The short answer is: yes. Every applicant has to take an assessment. It counts as part of your application.

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How do I use Adobe Scan? / How do I turn my documents into PDFs?

We recommend Adobe Scan to our students and applicants because it is FREE, and it can turn your paper documents into PDFs using the camera on your phone. Below is a tutorial video to help you get started. Get the Adobe Scan app Note: There are several other apps that can create PDFS, like Dropbox […]

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Why am I being asked for so many documents?

It’s true, we do ask for a LOT of documents. Believe it or not, we try to ask only for documents when absolutely necessary. But here’s why we ask for so much information: We get our funding from government agencies, big foundations, and other private donors. To show that we are using the money responsibly […]

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How do I reschedule my assessment?

If you are trying to reschedule because your paperwork isn’t done yet, don’t reschedule. Come in and take your assessment. We’ll review what you’ve completed so far and let you know what is missing. If you need to reschedule your assessment because you can’t make your appointment, use this link: Make a Change to My […]

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Why isn't my progress bar updating?

The progress bar automatically updates when you complete some tasks like watching your videos or booking your assessment. When you submit your documents for review, the progress bar won’t update until a Capital IDEA staff person checks your documents. If your progress bar doesn’t seem to be working, don’t worry, it won’t affect your actual […]

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I don’t want to upload my documents. / I’m having trouble uploading my documents.

Turning in documents is required for your application. However, you are not required to submit your documents through the online dashboard. If you do not want to upload copies, or if you are having trouble uploading your documents, don’t worry. You can bring them with you to your assessment. Be sure to book your appointment, […]

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What if I can’t find my taxes? / What if I didn’t file taxes?

If you’ve lost your copy of your taxes, you can get a transcript of your taxes from the IRS by calling (800)–829–1040. Transcripts will be mailed directly to you in 2-3 weeks. If you did not file taxes in the past year, we will have you fill out and sign a Tax Declaration Form (PDF). […]

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Do you look at my parents’ income (for recent high school grads living at home)?

No, you will not need to provide any information on your parent’s income. Instead, ask your parent to fill out a Financial Support Form (PDF) and provide a utility bill with his/her name on it. This will count as documentation for your proof of income and residency. Note: If you don’t have a printer, you […]

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How do I get a new or replacement driver's license?

To get your Texas driver’s license or state ID card visit Texas.gov. You’ll see options to renew, change address, or reinstate a license.

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How do I get a new or replacement social security card?

You may be able to request a replacement of your social security card online — see if you qualify Social Security Administration. If you don’t qualify to use the online service, or you are requesting for a child, visit the same page as above (Social Security Administration), then scroll down to the section ‘How To […]

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Can I attend class at night?

ACC sets the class schedules and may have some evening or weekend classes, but most classes are during the day. It is unlikely you will be able to take the majority of your coursework at night.

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