What does a Career Navigator do?

Every student accepted into the Career Expressway has a unique set of challenges that they must overcome to get their degree and enter the professional workforce. For all, there is a financial barrier. For others, they may be juggling the responsibilities of being a parent, or they may have a language barrier, or they may […]

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What if I’m on probation at Austin Community College?

If you are on academic or financial probation at Austin Community College, you will need to get in good standing again before you can apply to Capital IDEA. Talk to an ACC advisor as soon as possible. They’ll let you know what steps you need to take and help you get on track. Once you’re […]

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Am I considered single or married?

Here is how we define single and married when talking about your household size and income eligibility. You are considered single if you meet all of these: – you are not legally married – and you are not living with someone with whom you have children – and you do not file taxes jointly with […]

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How do I get my criminal background check?

HOW TO GET A BACKGROUND CHECK You will request a Texas Personal Review – Full Review (service code 11FT12) To get started, be sure to use the Texas DPS approved vendor site: IdentoGO » Or for more information about the process of getting your criminal background check, read the Texas DPS Personal Review PDF » […]

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What if I have a criminal background?

You can apply to Capital IDEA even if you have a criminal record as long as you meet our other qualifications. However, you may be ineligible for certain careers that require licensing. As part of your application paperwork, you will submit a criminal history from DPS. If the career you choose requires licensing (healthcare and […]

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What if I started applying but didn’t finish? Do I start over?

No, you do not need to start over, but if it’s been more than a year, be aware that our qualifications and career offerings sometimes change. To be accepted, you will need to meet our current qualifications. To continue your application, use our contact form to get in touch with the Outreach Team and ask […]

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Can I reapply to Capital IDEA?

We accept reapplications! If you started your application but didn’t finish, you can reapply. If you are a former student of Capital IDEA, and you are ready to return and finish your degree, the answer is ‘YES!’ you can reapply. You must meet our current qualifications, and part of your interview will go over your […]

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How do I show proof of where I live (residency)?

Provide one of the following: lease, mortgage, or utility bill. As long as your (or your spouse’s) name is on the document, any one of these will count as your proof of residency. You will be providing these anyway to document your living expenses. What if my name is not on the lease, mortgage, or […]

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What happens if i miss the apply by deadline?

If you miss the deadline to apply for a specific semester, don’t worry, your application will be considered for the next semester.

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Do I have to attend another CareerUp?

If you attended a CareerUp in the last six months, you do not have to attend a new CareerUp. Move on to Step 2 of the Application Process. If you attended a CareerUp more than six months ago (and didn’t move on to the next step) you’ll need to attend another CareerUp. Sign up for […]

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When Should I Apply?

Capital IDEA has three application periods a year. Use the application calendar below to help you plan when to apply. APPLY FOR SUMMER Recommended apply by date: March 31. Start classes in late May to early June JAN – MAR | Applications accepted for Summer. APR | LATE applications accepted for Summer. If possible, we’ll […]

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Does Capital IDEA help with English/ESOL classes?

Capital IDEA’s Career Expressway program covers tuition for English Level 3 and 4 at Austin Community College. If you’re ready for Level 3 or above, you can start now: Apply Now  If you need Basic English, Level 1, or Level 2 English, complete those classes at Austin Community College and apply to Capital IDEA when you’re […]

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Do I have to take the assessment? Even if I'm already in college?

The short answer is: yes. Every applicant has to take an assessment. It counts as part of your application.

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How do I use Adobe Scan? / How do I turn my documents into PDFs?

We recommend Adobe Scan to our students and applicants because it is FREE, and it can turn your paper documents into PDFs using the camera on your phone. Scroll down for a tutorial video to help you get started. To get the app, click here:Adobe Scan app Remember, if you ever struggle with technology (and […]

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Why am I being asked for so many documents?

It’s true, we do ask for a LOT of documents. Believe it or not, we try to ask only for documents when absolutely necessary. But here’s why we ask for so much information: We get our funding from government agencies, big foundations, and other private donors. To show that we are using the money responsibly […]

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I don’t want to upload my documents. / I’m having trouble uploading my documents.

Turning in documents is required for your application. However, you are not required to submit your documents through the online dashboard. If you do not want to upload copies, or if you are having trouble uploading your documents, don’t worry. You can bring them with you to your assessment. Be sure to book your appointment, […]

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What if I can’t find my taxes? / What if I didn’t file taxes?

If you’ve lost your copy of your taxes, you can get a transcript of your taxes from the IRS by calling (800)–829–1040. Transcripts will be mailed directly to you in 2-3 weeks. If you did not file taxes in the past year, we will have you fill out and sign a Tax Declaration Form (PDF). […]

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Do you look at my parents’ income (for recent high school grads living at home)?

No, you will not need to provide any information on your parent’s income. Instead, ask your parent to fill out a Financial Support Form (PDF) and provide a utility bill with his/her name on it. This will count as documentation for your proof of income and residency. Note: If you don’t have a printer, you […]

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How do I get a new or replacement driver’s license?

To get your Texas driver’s license or state ID card visit Texas.gov. You’ll see options to renew, change address, or reinstate a license.

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How do I get a new or replacement social security card?

You may be able to request a replacement of your social security card online — see if you qualify Social Security Administration. If you don’t qualify to use the online service, or you are requesting for a child, visit the same page as above (Social Security Administration), then scroll down to the section ‘How To […]

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