User & Computer Support Specialist
There’s Opportunity in Information Technology. Do You Have What It Takes to Thrive?
User and computer support specialists keep workplaces running by helping people solve computer and software problems quickly. Whether working at a help desk, in a computer lab, or at a call center, you’ll be the go-to person when technology gets in the way of productivity. This role calls for strong troubleshooting skills and even stronger people skills. You’ll answer questions, ease frustrations, and help users get back to work with confidence.
Do you have these skills? You may be a great match for this position.
Strong listening, communication, and troubleshooting skills are essential in user support roles. Patience and a willingness to keep learning help them stay sharp and support users with confidence.
What can I expect to earn?
New workers start around $36,572. Normal pay is $59,822 per year. Highly experienced workers can earn up to $93,595. (source: Lightcast, 2026)
Full Degree Title
Information Technology - User and Computer Support Specialization Associate of Applied Science Degree (AAS)
Degree Type
Associate of Applied Science Degree (AAS)
Field
Counties
Bastrop, Caldwell, Hays, Travis, Williamson Counties
Also Provided
- Get extra support through the Women in Information Technology (WIT) program.
Provided in partnership with:
Launch a career in information technology with full tuition coverage and support.
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Childcare Assistance
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Career Placement
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You’re 5 Steps Away from a New Information Technology Career
Ready to build a lasting career you can count on? From your first class to your first paycheck, Capital IDEA is with you— from start to hired.
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